About ShadowNurse

I grew up in a small rural town in upstate New York. When my grandmother was diagnosed with Alzheimer’s, I watched my mom try to navigate a healthcare system that wasn’t built for families like ours. The nearest neurological center was three hours away. There were no local resources, no one to call, no one to explain what came next. My mom did everything she could — but she was doing it alone.

That experience never left me. My first job was as a bedside nurse in bone marrow transplant, where I saw firsthand how devastating the disconnect was between in-hospital care and what happened after discharge. Families were lost. They didn’t know what to do next, who to call, or how to manage care at home.

So I went to the biggest, most respected institutions in the country — Stanford, Mount Sinai, 23andMe — to try to understand why this was so hard. And what I found surprised me: even the best hospitals in the world were struggling with the same gaps. The missing piece was always the same — who helps people get from point A to point B? Patients aren’t meant to become overnight experts in healthcare. We, as healthcare professionals, have to solve this.

“ShadowNurse is the service I wish my mom had.”